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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	796
Neutral (3)	0	0	28
Negative (1 or 2)	0	0	34
Total Reviews	0	0	858
Avg Rating	Not Rated	Not Rated	4.61

Address:	7 Lee Blvd. Suite 100 Malvern, PA 19355 - US
Website:	http://www.xoxide.com
Business Hours:	10:00am - 5:00pm EST (M-F)
Sales Phone:	866-4-XOXIDE
Service Phone:	610-251-1672
Sales Email:	sales@xoxide.com
Cust Service Email:	support@xoxide.com

Xoxide.com

http://www.xoxide.com

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Date Reviewed: 04/06/2011
goldenvalet from CA Member Since: 04/06/2011 View Member's: Reviews	I have ordered numerous items for PC builds over the years from Xoxide. One of the most annoying things is that heir shipping times take forever. It can take a couple days typically for them to start the shipping process of anything ordered. I am aware of this from previous purchasing and just accept it for what it is. What prompted me to write this review however is my most recent experience with Xoxide. I had an item that I needed to RMA back to them and went thru their online RMA process. At the completion I received a notification that it takes 24-48 hours to receive an automated RMA response before I can ship the item back. 51 hours later and still on response, I made the call to Xoxide support. I was greeted by an agent with a serious personality problem and absolutely no interest in what I was calling about. He told me to just be patient and I should get the required RMA email sometime soon but couldn't give me any indication of when. All of my inquiries as to any sort of a g	Overall Rating

Date Reviewed: 12/24/2010
LordIntruderII from unknown Member Since: 05/30/2006 View Member's: Reviews	Looks good so far, just have to wait till it gets here to see how long it takes.	Overall Rating

Date Reviewed: 06/23/2010
nszirth from unknown Member Since: 10/10/2005 View Member's: Reviews	Ver good	Overall Rating

Date Reviewed: 04/10/2010
MScheuneman from unknown Member Since: 03/12/2005 View Member's: Reviews	They had the product I wanted, in stock, at a fair price.	Overall Rating

Date Reviewed: 12/09/2009
LarryJr79 from MI Member Since: 12/09/2009 View Member's: Reviews	DO NOT ORDER FROM THIS SITE!! WARNING! BUYER BEWARE!!!! I purchased 3 Glide fans and 1 dual UV light. I opened my package and they sent me 4 fans of a different (lower quality) brand and one none UV blue light. A bunch of crap is what it was. Completely scammed me. My order form was even correct in the box yet still order was filled wrong. I wrote them and ask for a full refund and they said ok we'll send the RMA the next day. Well the next day came and went and NO RMA was sent and have been ignoring my emails! Complete unacceptable and unsatisfactory! This is my 1st and you best beat your rear ends, its my last order I'm ever going to make with this crap of a company! 0 stars!	Overall Rating

Date Reviewed: 11/01/2009
drsaltz from unknown Member Since: 12/18/2004 View Member's: Reviews	always alittle anxious about give out the credit card number; but towards the end the pay pal note threw me a curve at first. Too bad you did not offer the window panel version of the Lian Li V1000 close to the same price.	Overall Rating

Date Reviewed: 09/29/2009
evilbadger from unknown Member Since: 09/13/2009 View Member's: Reviews	I wish i could have know about them before today because this is now definitely one of my favorite online retailers.	Overall Rating

Date Reviewed: 09/28/2009
gewebcam from unknown Member Since: 09/12/2009 View Member's: Reviews	No thoughts	Overall Rating

Date Reviewed: 09/16/2009
rkittrell from unknown Member Since: 08/31/2009 View Member's: Reviews	so far so good.... :)	Overall Rating

Date Reviewed: 09/15/2009
BCoombs from unknown Member Since: 08/30/2009 View Member's: Reviews	I did not receive a delivery date with my order. I cannot evaluate the merchant until I have received my order - Then based on delivery date, condition of merchandise, completeness and correctness of order, I can evaluate the order and merchant. I gave an average rating on Visibility of Out of stock only because none of the items that I ordered were indicated as out of stock.	Overall Rating

Date Reviewed: 09/08/2009
royalrami from unknown Member Since: 08/23/2009 View Member's: Reviews	Everything is great but some shipping details to Canada needs to be explained as it's a little overpriced on shipping.	Overall Rating

Date Reviewed: 09/02/2009
lancehp from unknown Member Since: 08/17/2009 View Member's: Reviews	Who ever wrote the software for your site,should be shot. I thought my computer had a virus. This is the problem, when you click "add to cart", screen changes and you see your cart page, thats all , no item what you bought, very confusing.. I write software so i know what I'm writing about.Under "add to cart", put a big black arrow pointing down.And writing to cart & qualty, etc. I wonder how many of your customers did not buy because of that defect in site. Try what I wrote,you will see. I'm not a snake, I want to help your site, I like what you sell.LOL. Please don't get mad at me, but I spent two hours trying to buy that wonderful lighted keyboard. Best regards, Tony	Overall Rating

Date Reviewed: 08/09/2009
b.dumpit from unknown Member Since: 07/24/2009 View Member's: Reviews	no thoughts so far it s my first purchase.. but i have to comment for the shipment its kinda expensive though ^_~	Overall Rating

Date Reviewed: 07/25/2009
shawncm from unknown Member Since: 07/09/2009 View Member's: Reviews	I live in Canada. Site said I would not be charged anything at the door. Taxes say $0.00, so guess taxes are included in with shipping. Other then that, site better then most, not confusing, like "where did they put that", or "all I want to do is...", and "Just get me out of here", so that was refreshing. Ended up spending time here and spending a wack of dough. Keep up the good work!	Overall Rating

Date Reviewed: 07/18/2009
bbolinder from unknown Member Since: 07/02/2009 View Member's: Reviews	I have done business with Xocide before and they haven't dissappointed	Overall Rating

Date Reviewed: 07/01/2009
gdt53 from unknown Member Since: 05/29/2009 View Member's: Reviews	DESCRIPTION OF CASE SHOULD HAVE NOTED ASSEMBLY IS DIFFICULT FOR AVERAGE CONSUMER. INSTUCTIONS WERE GOOD THOUGH!	Overall Rating

Date Reviewed: 06/13/2009
donsligh from unknown Member Since: 06/04/2009 View Member's: Reviews	i have order from xoxide and was happy with it all good place to shop! i have order again since the last time you ask me about xoxide :O)	Overall Rating

Date Reviewed: 05/20/2009
jakboys from unknown Member Since: 05/11/2009 View Member's: Reviews	Easy ordering, good products, fast shipping. Thanks.	Overall Rating

Date Reviewed: 05/08/2009
cory.dornbusch from unknown Member Since: 04/29/2009 View Member's: Reviews	Good to see other East coast PC enthusiast merchant to look to over the 800 pound gorilla Newegg. This order will determine If Ill go with Xoxide more often. Love the staff picks. Need to update that all AM2 socket heatsinks work with AM3 boards, since AMD Flagship 955 was just released. Got a attachment of Bawls Guarna energy drinks one of the root beers were damaged or the twist cap was defective since the contents seeped out into my fridge. Packaging was well done so Ill mark it against UPS or Hobrama (Bawls)	Overall Rating

Date Reviewed: 05/03/2009
rcooper from unknown Member Since: 04/24/2009 View Member's: Reviews	It might be something I missed but when giving the choice for shipping method,there was no prices. I didnt know how much standard shipping was untill the end.	Overall Rating

Date Reviewed: 04/15/2009
APu3421174 from unknown Member Since: 04/06/2009 View Member's: Reviews	It was very easy to find what I wanted. I will come back when I need something else.	Overall Rating

Date Reviewed: 04/13/2009
byrnesgk from unknown Member Since: 04/02/2009 View Member's: Reviews	Maybe it's because I'm dorky, but I went to build my new computer, ordered some lights and decided it wasn't enough. It's so cheap, easy and fast, I'm back again four days later to buy more. That's a pretty good sign I'd say.	Overall Rating

Date Reviewed: 03/27/2009
dfa42 from unknown Member Since: 03/17/2009 View Member's: Reviews	So far it's fine, but I'm still learning the little bells and whistles. The enter key is a bit different than what I am used to but that will come with time. I like the blue lighting where my wife prefers the blue, and the touch of the keys is different, it seems to take a little more pressure, but that's ok because I don't make as many typos from just barely touching the keys. all in all this keyboard is fine and looks more professional than the other one I was using.	Overall Rating

Date Reviewed: 03/27/2009
stevevilmin from unknown Member Since: 03/18/2009 View Member's: Reviews	I am anxious to hear from my daughter when she receives her headset, she knows it is on the way. The first headset (Logitec) I bought her failed after a month, so she looks forward to getting this one soon. I may have future orders with your company should she be satisfied with the gift I sent her. 3/27/2009 My daughter called me after receiving her gift, thank you very much! S. Vilmin.	Overall Rating

Date Reviewed: 03/23/2009
yenand from unknown Member Since: 03/14/2009 View Member's: Reviews	my EXP. was great as far as im concerned i was in and out in less than 10 minutes found my item ordered it and all ..in less than 10 minutes im very happy..also recieved my item inside of 7 days	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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