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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	10
Neutral (3)	0	0	0
Negative (1 or 2)	1	1	6
Total Reviews	1	1	16
Avg Rating	2.00	2.00	3.44

Address:	510 West Sixth St #504 Los Angeles , 90014 - US
Website:	http://www.worldjewels.com
Business Hours:	Monday-Saturday 9AM-7PM PST
Sales Phone:	888-967-5353
Service Phone:	888-967-5353
Sales Email:	info@worldjewels.com
Cust Service Email:	customerservice@worldjewels.com

WorldJewels.com

http://www.worldjewels.com

With PriceGrabber Since 07/24/2006

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Date Reviewed: 12/10/2011
aniveg from unknown Member Since: 12/10/2011 View Member's: Reviews	This company's shipping information is misleading, the item I ordered incated it would be ready in 2 - 6 days, as they are custom made, however, when I emailed to find out when it would ship I was told not until the 14/15th of December. I let them know this was misleading, and got NO reply. In the meantime, I was considering ordering a second ring, and wrote to ask about the stones before ordering, NO reply, again, so I guess the are not interested in repeat sales, nor customer satisfaction, very unprofessional and they lost a second sale.... Retailer Response (01/17/2012): Thank You for contacting us. Unfortunately due to high volume of orders, some order got delayed past our 2-6 days. Your order was shipped and received before christmas. Our records indicates we never received your second email, we do apolgies for the inconvenience, Please feel free to contact me directly if you have any questions at allen@worldjewels.com	Overall Rating

Date Reviewed: 12/21/2010
dannyjav from NV Member Since: 12/21/2010 View Member's: Reviews	The wedding ring looks perfect and it is more then I thought it will be. The 1/2 carat center stone just looks right for my budget. Thank You WorldJewels.com	Overall Rating

Date Reviewed: 09/12/2010
anthony351 from NC Member Since: 09/12/2010 View Member's: Reviews	I am really happy with my purchase. The engagement ring has a beautiful shine, and the price was great as well. I will come back and buy our wedding band from them. Thank You again for such a amazing ring.	Overall Rating

Date Reviewed: 07/06/2010
NotHappyBoo from CA Member Since: 07/06/2010 View Member's: Reviews	(Edited July 12th by NotHappyBoo) I had very negative experience with WorldJewels.com regarding the quality of their jewelry. I would NEVER recommend them to my friends or family.	Overall Rating

Date Reviewed: 06/10/2010
Tina2250 from CA Member Since: 06/10/2010 View Member's: Reviews	we made two purchases from World Jewels. a one carat diamond which was my sons engagement ring 2009- princess cut, white gold. the ring was outstanding. We had it appraised as we were worried buying from the Internet. well they checked more then alright. the bad thing my daughter law lost the ring before their first anniversary. with the appraisal and having insurance, the gave them more money as a one carat ring in Canada would cost two times the amount paid. we bought a 1.5 carat ring princess cut. The ring that was sent was not ours a shipping mistake...But no problem, world jewels took care of shipping first class, then sent back the ring that they ordered - more then Outstanding! their service and quality is exceptional. I love their prices too!	Overall Rating

Date Reviewed: 04/06/2010
dewenton27 from PA Member Since: 04/06/2010 View Member's: Reviews	(Edited April 06th by dewenton27) I had previously written a review on my experience with World Jewels and I must say, I couldn't be happier with how this turned out. They called and the person was very helpful and explained that even though it was after the 30 days they wanted to give me the ring that I would be happy with since I'd have it the rest of my life. They are fixing what I felt was not right and he couldn't have been more polite. I am very impressed, especially after they saw my review lol, and I can't wait to have my ring fixed. Thanks for putting your customer first, not everyone does that.	Overall Rating

Date Reviewed: 07/24/2009
maggiealleluia from CA Member Since: 07/24/2009 View Member's: Reviews	This was one of the best experience I have had online, I love my ring, it sparkles crazy. I did a 'lot of research online, and they offered the best deal. I will definitely come back and purchase from world jewels again.	Overall Rating

Date Reviewed: 02/19/2009
msmitchell55 from TX Member Since: 02/19/2009 View Member's: Reviews	This ring is exactly as I pictured even better. My boyfriend bought this ring for me as a promise ring for valentine's day. The only thing that I'm disappointed about is that the ring appraised for $1600 not the full $1900 as expected. Overall it was a great deal and Im extremely pleased with the purchase.	Overall Rating

Date Reviewed: 08/21/2008
jtacl from unknown Member Since: 05/19/2007 View Member's: Reviews	(Edited August 03rd by jtacl) I ordered 1 ct diamond earrings from World Jewels and they sent me .86 ct. diamond earrings. I didn't get them appraised right away and the 30 day "return" window passed and they won't provide me with the product that was advertised and paid for. I would never do business with this company. They are taking advantage of people and hoping that their customers don't get appraisals. If you do buy from them be sure to get an appraisal right away. UPDATED 8/3/09 - The below retailer response is a flat out lie. I had the earrings appraised by an independent appraiser not associated with a jewelry store and the earrings were simply not what was represented to me when I made the purchase. After talks of legal action due to fraud WorldJewels agreed to replace the .86 ct earrings with the 1 ct earrings that I ordered. They did replace them, except they sent much lower quality earrings than what I originally had and the INDEPENDENT appraiser appraised them at an even lower value. STAY AWAY! Retailer Response (07/24/2009): We sent the customer a total weight of 1.00carat stud earrings. After 36 months, customer called saying that the diamonds were estimated at .86 in total weight by a local jewelry store. Customer was informed that the only way to get the exact weight of the stones is to remove the diamonds from the setting. Customer was advised to send it back for evaluation. The total correct weight of 1.00 was the result of the evaluation. It is so unfortunate that some jewelry store would provide customer false information because of competition. We stand by 100% on all of our products.	Overall Rating

Date Reviewed: 03/26/2008
christian_clark from unknown Member Since: 03/10/2008 View Member's: Reviews	Looks like a good quality ring and stylish.	Overall Rating

Date Reviewed: 02/20/2008
Kristin520 from MT Member Since: 02/20/2008 View Member's: Reviews	They should really have a ZERO STAR Rating on this site. I don't think World Jewels even deserves one star. I will NEVER buy another thing from this company. They are rude, awful, and completely unprofessional. First they shipped me the wrong ring. Then after many attempts to contact them, a rude woman told me I would have to pay to ship their mistake back to them. I was told the shipping would be refunded once they verified it was their mistake. Well over a month later, I am still waiting for the credit for my shipping and my emails have not been returned. Also, their appraisals are a crock. They don't have them done independently, so it is valued at whatever they want to put on the piece of paper. Thats a detail they seem to leave out. If you want a better experience than I had, I would recommend any company EXCEPT World Jewels. Take my word for it, their prices are not worth the trouble! Retailer Response (03/10/2008): We unfortunately send the customer the wrong ring, but nobody was ever rude to her. We also issued credit for shipping and gave her additional discount. Customer kept the new ring we send her. We also apologized for our mistake.	Overall Rating

Date Reviewed: 02/07/2008
nnnnnnllllllllllll from MI Member Since: 02/07/2008 View Member's: Reviews	Just received the wedding/engagement ring set my boyfriend ordered a couple of weeks ago. The ring is beautiful, and I am happy with it. Just by looking at it in plain view, you can not see any imperfections with the diamond, and it sparkles like crazy. I do have to say though, that their appraisal is not very accurate. It says SI clarity, and G-H color. There are some obvious spots on the diamond that you can see when held up to the light, which is not SI clarity. I plan on getting the ring professionally appraised, because I wouldn't count on their appraisal for insurance purposes. So, overall I am happy, but think the World Jewels appraisals could be more descriptive, giving cut, exact clarity rating (si1, si2, etc) and more accurate.	Overall Rating

Date Reviewed: 10/17/2007
mkazem from CA Member Since: 10/17/2007 View Member's: Reviews	I found the perfect wedding ring on this website. I recieved it very fast, the quality was amazing and the price was right so that kept my future husband happy. I would reccomend this site to anyone looking for quality jewelry!	Overall Rating

Date Reviewed: 05/22/2007
logaq from TN Member Since: 05/22/2007 View Member's: Reviews	I returned the product on May 8 and tracking showed the packet was delivered on May 10th. I still have not get refund although their website says it will take 6-8 days. Try to call, but they always put you on hold. Finally got one on the phone and she said they could not located the packet.	Overall Rating

Date Reviewed: 04/04/2007
ktani from IL Member Since: 04/04/2007 View Member's: Reviews	I researched around the web quite a bit to find the right ring at a decent price. This site had some nice rings and the price was just right for what I was looking for. Anyway, I received it and it looks perfect! Overall, very happy with the purchase. I'd definitely recommend this store.	Overall Rating

Date Reviewed: 03/23/2007
aekaekaek from NY Member Since: 03/23/2007 View Member's: Reviews	Ordered ring and it was not shipped in 6 buisness days. Had to cancel it because it was already too late. Took them more than 3 weeks and many calls to refund me and after all that they charged me a cancelation fee of $10. Very disappointed. Retailer Response (03/27/2007): We do not have anybody with that name or email in our system. All of our merchandise is hand crafted; and therefore, it takes up to 6 business days to be processed.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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