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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	310
Neutral (3)	0	0	18
Negative (1 or 2)	1	1	8
Total Reviews	1	1	336
Avg Rating	2.00	2.00	4.61

Address:	4495 S. Coach Dr. Tucson, AZ 85714, AZ 85714 - US
Website:	http://www.trisports.com
Business Hours:	M-F 9:30-6PM Arizona
Sales Phone:	888-293-3939
Service Phone:	888-293-3936
Sales Email:	sales@trisports.com
Cust Service Email:	service@trisports.com

TriSports.com

http://www.trisports.com

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Date Reviewed: 12/16/2011
Nyxster from unknown Member Since: 12/12/2011 View Member's: Reviews	Their selection of items and sizes is limited, and their pricing is significantly higher than other retailers. They do offer a "price match guarantee", but you have to wait a day or so to get it approved they won't match the price if you use any sort of coupon. Their processing time is ridiculously slow, I placed an order on a Tuesday and paid for 2-day shipping b/c I needed it to arrive the following Monday before I left town for two weeks. As of Friday it still hadn't shipped and I had to cancel my order. The person I spoke with said my order was on hold for some reason but he couldn't look into it for me (he said "she has it on hold so I can't get into the order and she's in a meeting") or send me confirmation that it would be cancelled. I could have ordered the same product from another online retailer, paid significantly less, gotten free 2-day shipping, and actually had it in hand in 2 days. I'll order from other sites with better processing, prices, and services next time	Overall Rating

Date Reviewed: 05/15/2011
coacham from DC Member Since: 05/15/2011 View Member's: Reviews	I purchased a power tap and wheel build from Trisports.com. Unfortunately the wheel was not built correctly and caused numerous flat tires, inconvenience and additional expense for me. So I contacted Trisports.com to let them know the wheel (that I paid to have built) was defective. Thankfully a local bike shop figured out why I was on my third flat tire in two rides. Trisports.com called me and told me that it wasn't their fault because they had a vendor do the wheel build. However I bought the wheel from Trisport.com and they represent the vendor. Outside of blaming it on someone else, they did nothing to address my problem or concern. I even gave them the opportunity after a long, written explanation of the situation. Months later, I have still heard nothing from them so now its my turn to offer, unfortunately, 'completely unsatisfactory' feedback to their customer service. I will not use Trisports.com again, as they clearly have no interest in retaining returning customers.	Overall Rating

Date Reviewed: 03/25/2011
TCOMERFORD from unknown Member Since: 03/10/2010 View Member's: Reviews	looking forward to seeing the product	Overall Rating

Date Reviewed: 03/25/2011
carl_kelley from unknown Member Since: 03/14/2010 View Member's: Reviews	If I get my Order on time...I will be happy with my experience!	Overall Rating

Date Reviewed: 03/25/2011
fuzzy from unknown Member Since: 03/03/2010 View Member's: Reviews	Very fast, very easy	Overall Rating

Date Reviewed: 03/25/2011
griff.long from unknown Member Since: 03/02/2010 View Member's: Reviews	Good so far	Overall Rating

Date Reviewed: 03/25/2011
pcgilbo from unknown Member Since: 03/10/2010 View Member's: Reviews	Value for money. Web site easy to navigate.	Overall Rating

Date Reviewed: 03/25/2011
cdavis1948 from unknown Member Since: 03/12/2010 View Member's: Reviews	No thoughts	Overall Rating

Date Reviewed: 03/25/2011
mbudzinski from unknown Member Since: 03/14/2010 View Member's: Reviews	Well designed and easy to use	Overall Rating

Date Reviewed: 05/19/2010
rharsch from unknown Member Since: 05/03/2010 View Member's: Reviews	Good web site. A little uncertain about the prodcut I am ordering or how to install it.	Overall Rating

Date Reviewed: 05/15/2010
morty22 from unknown Member Since: 04/29/2010 View Member's: Reviews	Excellent vendor, online chat was very useful in determining the right part.	Overall Rating

Date Reviewed: 05/14/2010
rena from unknown Member Since: 07/24/2008 View Member's: Reviews	Easy to navigate website. Search works well.	Overall Rating

Date Reviewed: 05/14/2010
rmrenaud from unknown Member Since: 05/05/2010 View Member's: Reviews	I have shopped with TriSports in the past and have always been satisfied with customer service and fulfillment of orders. This time however, 2/3 of my order was missing even though their quality control dept signed off on the order. Still waiting for the rest of the order. Also price match option was denied because they couldn't beat the price on one item.	Overall Rating

Date Reviewed: 05/06/2010
shopping from unknown Member Since: 04/20/2010 View Member's: Reviews	Shipping prices were high, it appeared that shipping was free due to a banner add until checkout.	Overall Rating

Date Reviewed: 05/04/2010
abmurf828 from unknown Member Since: 04/18/2010 View Member's: Reviews	Good experience on the site. We'll see how fast I receive the products---thanks!	Overall Rating

Date Reviewed: 04/30/2010
tom.calamia from unknown Member Since: 04/12/2010 View Member's: Reviews	Looking forward to getting the merchandise	Overall Rating

Date Reviewed: 04/30/2010
tmangel from unknown Member Since: 04/14/2010 View Member's: Reviews	The great thing on out of stock items was the release date.	Overall Rating

Date Reviewed: 04/29/2010
rbohot from unknown Member Since: 04/29/2010 View Member's: Reviews	Very easy and fast.	Overall Rating

Date Reviewed: 04/28/2010
aubrey.agard from unknown Member Since: 04/12/2010 View Member's: Reviews	Easy to use website and good customer service. Only wish they were open on the weekend to answer a few questions.	Overall Rating

Date Reviewed: 04/26/2010
bmw from unknown Member Since: 04/26/2010 View Member's: Reviews	Have always had good service from Trisports.	Overall Rating

Date Reviewed: 04/26/2010
elena555 from NY Member Since: 10/13/2006 View Member's: Reviews	Items that are out of stock should be hidden. Also, I would love to have an option to shop by size.	Overall Rating

Date Reviewed: 04/25/2010
kchicken from unknown Member Since: 07/08/2007 View Member's: Reviews	I have always had a good experience working with Trisports.com. They always have what I need.	Overall Rating

Date Reviewed: 04/25/2010
esmith4080 from unknown Member Since: 04/12/2010 View Member's: Reviews	I love this site! I wish I had found it sooner.	Overall Rating

Date Reviewed: 04/25/2010
richard from unknown Member Since: 01/01/2009 View Member's: Reviews	I shop here often and I am very satisfied	Overall Rating

Date Reviewed: 04/25/2010
mymanhattan from unknown Member Since: 01/18/2006 View Member's: Reviews	no problems	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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